How to Migrate From Google Workspace to Office 365 or Microsoft 365
Migrating your organization's data from Google Workspace to Microsoft 365 is a big step that requires careful planning. By understanding the steps involved and using appropriate tools, businesses can shift their content from one service provider to the other with minimal disruption.
In this guide, we’ll explore common approaches to migrating emails, contacts, calendars, and files from Google Workspace to Microsoft 365 and provide an overview of available tools.
Additionally, we’ll address potential challenges that you may encounter when switching service providers and provide recommendations for preventing them.
Office 365 is the legacy name of the business Microsoft 365 package, while G Suite is the legacy name of Google Workspace. This article uses the terms "Microsoft 365" and "Office 365" as well as "Google Workspace" and "G Suite" interchangeably.
Plan your Google Workspace to Microsoft 365 migration
Planning is a cornerstone of a successful migration. A well-thought-out migration plan serves as a roadmap, helping you avoid common pitfalls and unnecessary tasks, address potential issues before they affect your daily operations, and ensure you and your team know what will happen next.
During the planning stage:
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Determine what types of data you will be migrating.
Some companies need to migrate only Google Workspace emails to Microsoft 365, while others may need to transfer Google Drive files, contacts, and calendars as well. Decide what content you need to bring over to your new Microsoft 365 account before setting up a migration.
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Decide what users to migrate.
If you have multiple user accounts in Google Workspace, create a full list of all active and inactive accounts. Then, decide which user accounts must be transferred to Microsoft 365 and which are no longer required. Note that while you may no longer be using some old mailboxes, you may need to retain them for future reference anyway. In this case, you can migrate them all into one mailbox in Microsoft 365 for archival purposes.
Additionally, reviewing the contents of smaller accounts in your organization would be helpful. If a small account contains little to no content, not migrating it may reduce costs and migration time.
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Decide on the schedule and estimate the time needed for the migration.
While migration of a couple of small accounts can be completed within several hours, larger organizations typically need several days or even more.
The migration time depends not only on the size of the accounts but also on their performance. Google Workspace and Microsoft 365 may temporarily limit the speed of migrations when the accounts use too much of their processing power for a prolonged period of time. In cases like this, none of the migration tools can override the limitations imposed by the service providers.
We recommend beginning the process early and allowing extra time for unexpected delays.
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Decide whether to keep or change the domain.
You can switch service providers without changing the domain (i.e., your domain can continue working with Microsoft 365). However, you will also have the option of changing it. If you choose to change the domain, purchase it through Google Workspace or your preferred provider before setting up a migration.
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Select your subscription and purchase user licenses.
Microsoft 365 provides a variety of business plans starting at just $6 per user per month. To help you choose the best option for your needs, Microsoft offers a handy tool: Find the right plan for your business.
Remember that the amount of free storage space available to users may vary depending on a Microsoft 365 package. If some of your users have extra large accounts in Google Workspace, you may need to account for that when selecting your plan in Microsoft.
Decide on the Office 365 migration tool
Once you’ve outlined a basic transition plan, the next step is determining how to migrate user data.
There are two approaches to transferring data from Google Workspace to Microsoft 365: using a paid third-party service like VaultMe for Admins, which automates many tasks, or opting for Microsoft’s free migration tools, which require more knowledge and preparation.
When planning a Google to Microsoft migration, the choice of tools can significantly impact the process, so consider the following factors:
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Ease of use.
Microsoft's native migration tools require more manual work and are less flexible, which may complicate the process. Third-party solutions often provide more intuitive interfaces with automated workflows, reducing the need for manual intervention. A third-party tool may be the better choice if your team has limited technical expertise or resources.
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The scope of your migration.
If you're dealing with large volumes of data or multiple types of content like emails, calendars, and files, third-party tools are often better suited for handling complex scenarios.
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Migration speed and general performance of tools.
If time is an important factor, evaluate the tool's ability to handle large datasets quickly. Free tools typically require more time for migrations, while third-party migration tools often migrate the content at the maximum speed.
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Data security.
The best practice is to ensure that data is encrypted during transfer and at rest, which is typically a feature of paid third-party apps. Third-party validations of tools, such as VaultMe's security assessment by Leviathan Security Group, Inc., are also indicators of the tool's reliability and commitment to maintaining high security standards. Choosing a solution with robust encryption protocols, compliance with industry standards, and third-party security certifications can provide peace of mind.
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Reliability of the tool and available support channels.
While Microsoft's free tools may work well for small and easy migrations, they may not be as effective in handling more complex projects. When it comes to troubleshooting, support for free tools is often limited or unavailable, while some third-party solutions, like VaultMe for Admins, offer dedicated support even during weekends and holidays.
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Price.
Microsoft tools mentioned in this article are free apps. Third-party tools are usually paid services with pricing varying depending on factors like the number of users and the amount of data that needs to be transferred. While third-party tools come at a cost, they often save time and minimize errors. For organizations with complex migration needs or limited in-house resources, this may be a worthwhile investment.
In this article, we compare VaultMe for Admins with Microsoft's free migration services, but other tools may also work for your project.
Option 1: Migrate Google Workspace to Office 365 using VaultMe for Admins
VaultMe for Admins is an ultra-secure automated migration tool for transferring emails, drive files, contacts, and calendars between online accounts. It helps businesses switch from Google Workspace to Microsoft 365 with minimal effort and maximum efficiency.
By automating the migration process, VaultMe for Admins eliminates manual tasks. Its user-friendly interface and advanced features enable IT administrators to manage migrations with ease, even in complex scenarios involving large volumes of data or multiple user accounts.
VaultMe for Admins is designed to simplify the Google to Office 365 migration process. The tool offers several advantages:
- The app transfers a full range of data, including emails, drive files (owned, shared, and files from shared drives), contacts, and calendars.
- The service allows admins to migrate users in easy-to-manage batches.
- VaultMe is designed for efficiency, ensuring error-free migrations.
- The tool provides accurate results with formatting, dates, read/unread status, and folder structure not affected by the transition.
- The app provides real-time updates on the migration status.
- The service includes free sync-ups for 30 days after the migration.
- VaultMe generates comprehensive migration reports for each user account, listing each item copied to the destination.
- The service includes dedicated premium support Monday through Sunday.
Cons:
- Paid service
Learn how you can benefit from using VaultMe for your migration project: VaultMe for Business.
Instructions for setting up a VaultMe for Admins migration will be provided in one of the next sections of this guide.
Option 2: Migrate Google Workspace to Microsoft 365 with Microsoft's free tools
Microsoft offers several free applications for migrating user data, including the IMAP mailbox migration tool for email migrations and Microsoft Migration Manager for drive file migrations.
Note that Microsoft's IMAP migration tool has several limitations:
- You need to know the credentials for each user account. If you can't access user mailboxes, you'll have to reset the passwords, which will disrupt the work with the accounts.
- IMAP migration supports only the transfer of emails. Contacts and calendars are not migrated.
- A maximum of 500,000 items can be migrated from a single user's mailbox.
- The size of emails is limited to 35 MB.
To learn more about Microsoft's free tools for migrating email, see this article: Ways to migrate multiple email accounts to Microsoft 365 or Office 365.
Advanced deployment instructions are outlined in this guide: Advanced deployment guides for Microsoft 365 and Office 365 products.
Pros:
- Free services
Cons:
- Different types of content need to be transferred separately
- A lot of manual work is required to set up migration for multiple users
- Large accounts may fail to transfer accurately
- No dedicated support
VaultMe does not provide support for migrations using Microsoft's free services. Contact Microsoft for Business support with questions about Microsoft's migration tools or your account(s) configuration.
Prepare for the Google Workspace to Office 365 migration
Now that you’ve selected your migration tool, you can start preparing for your transition. Proper preparation is essential for a successful Google to Microsoft migration as it helps minimize disruptions and ensure data integrity.
To prepare for the Google Workspace to Microsoft 365 migration:
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Sign up for Microsoft 365.
To begin, navigate to Microsoft 365 for Business. During the sign-up process, you will need to provide information about your organization and verify the ownership of the domain.
After adding the domain, set up the admin account and configure the security settings of your Microsoft 365 account by adding SPF, DKIM, and DMARC records.
If you are not changing your domain name and user email addresses, do not change the MX records at this point. Otherwise, new emails will start arriving in Outlook immediately, and Gmail accounts will stop working.
Signing up for Microsoft 365 and configuring the admin account are critical tasks that may require more time than expected. Plan at least several days for this.
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Create and activate user accounts.
Remember that OneDrive accounts are not fully functional immediately after you create them. You or your users need to sign in to their OneDrive accounts before migration to activate them. For instructions on activating OneDrive for user accounts as an admin, see this article: Pre-provision OneDrive for users in your organization.
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Ensure that users with large accounts have sufficient storage space in Microsoft 365 for their migrated data.
Most Microsoft 365 business users have up to 100 GB of Outlook storage space and 1 TB of OneDrive storage space. If some users have over 50 GB of email and 1 TB of Drive files in the source accounts, modify their storage limits in Microsoft 365 before the migration or choose a different Microsoft 365 package.
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Consider possible migration challenges.
Depending on your situation, these challenges may include:
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Temporary downtime or limited access to data. While data migrations do not typically limit the users' ability to access their data, the source and destination accounts may respond slower during the transfer. For this reason, we recommend setting up migrations during the weekends or holidays and minimizing the use of accounts during the migration.
Remember that you should not temporarily deactivate the accounts during the transfer to prevent users from working with them since this will disrupt the migration process.
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Email migration complexities. Gmail uses labels, so each email in Gmail may have multiple labels, while Outlook uses folders, where each email can only be stored in one folder. Gmail labels may not translate directly to Outlook's folder-based system, and users must be prepared for that.
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Formats compatibility. Google Docs, Sheets, and Slides need to be converted to Microsoft formats (Word, Excel, PowerPoint), which can lead to formatting inconsistencies. Third-party migration software typically helps avoid these issues.
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Data loss. Where applicable, data loss can occur during migration due to interruptions or improperly configured free tools. Paid third-party tools allow you to avoid risks associated with data loss.
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Notify users of the change.
Let users know that your company will switch from Google Workpsace to Microsoft 365 soon and explain what will change. You should also let them know that their accounts may respond slower during the migration and instruct them to avoid using their accounts when possible while the migration is running.
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Back up any critical data (optional).
While neither VaultMe for Admins nor Microsoft's native migration services remove the content from the source accounts, it's a good practice to back up any critical data during the transition period.
Transfer user data to Office 365
To minimize disruptions to daily operations, we suggest transferring user data over the weekend. Before starting the migration, make sure all essential tasks are completed, users are notified of the schedule, and backups are created.
Avoid temporarily deactivating user accounts to prevent users from accessing them since this will cause a disruption to the migration process.
Option 1: Perform a Google Workspace migration to Office 365 with VaultMe for Admins
To transfer emails, files, contacts, and calendars from G Suite to Microsoft 365:
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Go to the app.
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Select "Migrate or archive multiple user accounts (advanced)."
(If you have only one or two user accounts, you can use VaultMe for Individuals and migrate your accounts one by one. In this case, select “Migrate a single user account to another account” to be redirected.)
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Create a VaultMe for Admins account.
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Select your source and destination service providers. For the source provider, select Google Workspace. For the destination provider, select Microsoft 365.
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Decide how you want to connect your source and destination accounts. We recommend using domain authorization for both Google Workspace and Microsoft 365. If you don't have super admin permissions, you can use other options (i.e., connect each user account individually or instruct the users to connect their accounts).
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Create a migration plan by mapping source user accounts to destination user accounts. If you have over 20 user accounts, we recommend migrating them in smaller batchers (10-15 accounts each).
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Select the types of data that you want to copy.
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Decide how you want to organize the content in the destination account. You can either merge the copied content with the content in the destination accounts or put it into a new folder.
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Review the fee breakdown and proceed to checkout. To adjust the price, you can reduce the migration scope or exclude certain user accounts from the migration. Our prices are outlined on this page: VaultMe's Pricing (refer to the VaultMe for Admins pricing).
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Start your migration. Feel free to close your browser.
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Check back to see the progress of your migration (optional). You’ll receive an email notification when it's complete.
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Download your migration report(s).
VaultMe will not delete any content from the source, so nothing will change in source accounts.
After your migration finishes, you will have 30 days to sync changes between the accounts if needed. Ensure that your accounts stay connected to the app to be able to use this functionality.
Option 2: Transfer user data using Microsoft's migration tools
Since the instructions for using Microsoft's free tools are lengthy and complex, including them in this article is not practical. These instructions span multiple pages of documentation and require detailed technical knowledge to follow correctly. If you are considering using free tools, we recommend referring to Microsoft’s official documentation or seeking professional assistance.
The following resources may be helpful:
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For instructions on migrating user mailboxes, see Ways to migrate multiple email accounts to Microsoft 365 or Office 365.
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For instructions on using Microsoft Migration Manager to transfer files to OneDrive, refer to How to use Migration Manager.
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For advanced deployment guides, refer to Advanced deployment guides for Microsoft 365 and Office 365 products.
VaultMe does not provide support for migrations using Microsoft's native services. Contact Microsoft for Business support with questions about these tools or your ongoing migration.
After you migrate from Google Workspace to Office 365
Take the following actions after you migrate user data:
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Evaluate the migration results.
After you migrate user data from G Suite to O365, compare the data in the source accounts with the migration results in the destination accounts. If you’ve used VaultMe for Admins to transfer user data, download the migration reports within 30 days of the migration date. These reports contain complete lists of all items copied to the destination and their locations in the old and new accounts.
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Educate your users.
Before completely switching from Google Workspace to Microsoft 365, ensure that your users know how to work with their new accounts and all services that you'll be using. Training users before making the switch will help you avoid disruptions in daily work. You can use the following learning materials to help your team: Microsoft 365 basics video training.
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Update DNS records.
When you are ready to start using Microsoft 365 instead of Google Workspace, modify your domain’s DNS records to point email to Microsoft 365. After you update the DNS records in your domain registrar, emails will start arriving in Outlook.
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Finalize Microsoft 365 settings.
Adjust any final settings in Microsoft 365, such as adding the company logo and setting up email forwarding, auto-replies, and signatures. At this stage, you may also choose to create shared libraries for collaboration.
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Cancel your Google Workspace subscription.
Avoid deactivating user source accounts immediately after the migration. First, ensure that you are happy with the results of the migration and nothing has been overlooked. We recommend waiting at least 30 days before permanently deleting the old system.
Additional resources
To find learning content for your team, refer to Microsoft's learning portal: Small Business Help & learning.
For easy-to-follow video resources on using your Microsoft 365 subscription, subscribe to Microsoft's official YouTube channel: Microsoft 365 Help for Small Businesses.
Join the Microsoft Community for help with any issues with your account setup.
Related articles
If you are a Google Workspace or Office 365 administrator, learn how to choose an email migration tool for your project: Email Migration Tools and Services: What to Use and How.